Revival scoops national award for Handyman Service

Revival HIA has won the Handyperson Service of the Year at the national Home Improvement Agency and Handyperson Service Awards.

The service, which is part of Staffordshire Housing Group, supports the local community to live safe, well and independently in their own homes.

Over the last two years, the handyman team has completed over 8,000 low cost small DIY type jobs, fitting grab rails, security measures and smoke detectors, with 97% of customers saying they would recommend the service to others.

The annual Home Improvement Agency Awards, organised by Foundations, celebrates the work of 170 social-value driven organisations that provide adaptations and other services designed to help people live independently in their own homes. The event is biggest award ceremony in the sector’s calendar and took place at the House of Lords.

Adrian Milward, senior handyman at Revival, said: “I am very proud of the team for all their hard work and efforts and it’s great to be recognised for national award like this”

Melanie Dunn, Director of Support and Wellbeing at Staffordshire Housing Group, said: “Revival HIA is an important and valued service within Staffordshire Housing Association.

“The Association is extremely proud of the Handyperson Service and the role it plays in supporting older and vulnerable people to stay safe, well and independent in the local area; also in supporting the local health and care economy in reducing demand for health and social care by reducing hazards in the home and in turn the risk of falls, fires and health deterioration.

“This award is in recognition of this and the excellent customer service that Revival provides.  It will help in the promotion of the service as a trusted and valued brand within the local community.”

Awards host Lord Best said: “Once again, these awards demonstrate the innovative work being undertaken by home improvement agencies across the country.

“They are playing a crucial role in enabling people to live safely in their own homes and in the process are helping to relieve the pressure on health and social care services.”

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Revival Home Improvement Agency. 308 London Road, Stoke-on-Trent, ST4 5AB