Pioneering hospital discharge service wins national innovation award

Revival Home improvement Agency scooped a major innovation award at last night’s prestigious Home Improvement Agency and Handyperson Awards.

With a dedicated team working both in local hospitals and at Revival’s Stoke office, the service helps people return home from hospital by providing essential home adaptations, food parcels, white goods and social support. Last year, the team supported over 1,000 people, saving the NHS an estimated £450,000 by freeing up hospital beds and reducing readmissions.

The awards are run by Foundations, which is appointed by the government to oversee almost 200 home improvement agencies and handyperson service providers across the UK. The event is the biggest award ceremony in the sector’s calendar and took place at the House of Lords.

Revival, part of Staffordshire Housing Group, also got down to the final three for the Home Improvement Agency of the Year category.


Christina Timmis, Revival Manager, said: “I am thrilled that the work of the hospital discharge team has been recognised with this national award.

I am very proud of the work we do each day supporting vulnerable people back home from hospital across the city and North Staffordshire.”

Sarah Stimpson, from Stoke-on-Trent, has received help from Revival and says it has helped transform her life.

Disabled and needing crutches to get around, Sarah is also a recovering alcoholic. Revival visited Sarah at her bedside in hospital after she set her flat alight following a seizure.

The handyman visited her home to fit a stair rail, which now helps her to get upstairs to her first floor flat. Since moving back home, Revival has offered her a range of ongoing support.



Revival. 308 London Road, Stoke-on-Trent, ST4 5AB